Shipping Details

Customer Service

What are the postage timeframes?

 
Order Total Under $150.00
Order Total Over $150.00
Star Track (2 days)
$5.00
FREE
Aust Post Standard (4-5 days)
$5.00
FREE
Aust Post Express (2-3 days)
$10.00
$5.00

What are the postage fees?

All delivery times are based on metro to metro. Areas outside of the metro area typically take an extra 1-2 days

Ordered before 3pm EST on:
RECEIVE YOUR DELIVERY ON
 
StarTrack
Aust Post Express
Aust Post Standard
Sunday
Wednesday
Wednesday
Friday
Monday
Wednesday
Wednesday
Friday
Tuesday
Thursday
Thursday
Monday
Wednesday
Friday
Friday
Tuesday
Thursday
Monday
Monday
Wednesday
Friday
Tuesday
Tuesday
Thursday
Saturday
Wednesday
Wednesday
Friday

StarTrack

StarTrack fine print!

  • If no one is home all deliveries will be left in the safest location at your house. It's best NOT to chose StarTrack if you live in an apartment complex, gated community or don't have a safe place to leave the parcel.
  • Deliveries to a PO Box and Parcel Lockers incur an extra $8.50 charge.

Australia Post

Australia Post Handy Hints

  • If you are not home, Australia Post will not leave the parcel in your letterbox. Instead, they will leave a 'Not at Home' note. This needs to be taken to the marked Post Office to collect your items.
  • All Australia Post packages require a signature on delivery.